Reconnect

Refund Policy

Last updated: January 1, 2026

We stand behind our products. That's why every purchase is backed by a straightforward 60-day money-back guarantee.

1. Our 60-Day Money-Back Guarantee

You may request a full refund within 60 days of your original purchase date. If you are not satisfied with your product for any reason, simply contact us within that period and we will refund your purchase — no complicated forms and no hassle.

2. What's Covered

The 60-day guarantee applies to the main product as well as any upsells or add-on products purchased as part of the same order.

3. How to Request a Refund

Your order is processed by our reseller, Digistore24, which also handles refunds. You can request a refund in either of the following ways:

We and Digistore24 aim to review and process every request promptly, typically within a few business days.

4. How Refunds Are Issued

Approved refunds are issued to the original payment method used at the time of purchase. Once processed, it may take an additional 5–10 business days for the funds to appear on your statement, depending on your bank or card provider.

5. After the 60-Day Period

Refund requests made more than 60 days after the original purchase date fall outside our guarantee and may not be eligible. If you have a billing concern after this period, please still reach out — we'll do our best to help.

6. Recurring or Subscription Products

If any product you purchased includes a recurring subscription, you may cancel at any time to stop future charges. The 60-day guarantee applies to your initial purchase. Cancelling stops future renewals but does not automatically refund charges already billed outside the guarantee window.

7. Contact Us

Questions about a refund or your order? We're here to help. Email suportedigitalmel25@gmail.com and we'll take care of you.